PAYING
You can pay your order by paying directly to out bank account or by using PayPal 

 

DELIVERY
Delivery is possible in EU and some countries arround world (please see shipping calculation for more info)
Price of delivery is 76 HRK / 10 EUR (orders over 80€ get free delivery worldwide)
Usualy it takes up to 5 working days to deliver in EU and up to 20 days for rest of world.

 

RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@baggiz.hr.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@baggiz.hr and send your item to: Ognjena Price 23 Cakovec Medjimurje Croatia EU 40000.

Shipping
To return your product, you should mail your product to: Ognjena Price 23 Cakovec Medjimurje Croatia EU 40000.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over 50€, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Do you ship internationally?

YES 🙂

I purchased an item and it still hasn't arrived, who can I contact for more information?

In the rare occasions when the specified ship date has passed and you still haven’t recieved your item, you can email us at hello@baggiz.hr for more information on your shipment.

Can I return and item if I'm not satisfied?

Of course! We will happily take returns unless otherwise stated in the specific product description (ex. final sale, last sample). Please refer to our Shipping & Returns Policy for more details.

Are all bags unique?

We design and produce small collections.

Do you make to order?

NOPE

My friend bought one bag and I want one like that! Can you make one like that for me?

NOPE
All available products can be found in our shop.

Where else can I buy your products?

Please look “WHERE TO BUY” here.